Please make sure you use the bootstrap for your wallet version. You can check wallet version in Tools > Information (GUI) or with "getnetworkinfo" in Debug Console or raptoreum-cli.
Staring at versions 1.3.17.00-01 you also have the option to bootstrap using only powcache.dat which is also supplied on this page. Bootstrapping using powcache.dat may be faster for some people, especially those with slower connection speeds.
There is a video guide on how to bootstrap here: https://youtu.be/m41ue-xjpMU
Bootstrap doc Is here: https://docs.raptoreum.com/raptoreum-docs/raptoreumcore-other/bootstrap/
bootstrap-index.tar.xz (You MUST have addressindex=1, futureindex=1, spentindex=1, timestampindex=1, txindex=1, in raptoreum.conf to use this bootstrap!)
You should make a habit of verifying files have not been modified using the supplied checksums. Checksums now live on our secure checksum server here: https://checksums.raptoreum.com/
1.) Go to https://checksums.raptoreum.com and click on bootstrap-checksums.txt, or right click and save it.
2.) Navigate to the bootstrap file and press shift + right click > open terminal or powershell.
3.) In terminal type: certutil -hashfile bootstrap.zip SHA256 (adjust bootstrap.zip name as needed)
4.) Compare the returned hash to what is shown in the checksums file, they should match exactly.
The process is nearly the same as windows, the command just changes a little.
1.) Open a terminal
2.) Use command: sha256sum bootstrap.zip